Experience with Wellcare billing

Forum - General Discussion - Experience with Wellcare billing

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OPgarvin.exander 3 months ago
#1

What’s the process for handling billing issues with Wellcare, and is their support team helpful in resolving such problems?

 

dynasti.clarisse 3 months ago
#2

Hello! I had to contact wellcare because of a billing issue, and while it wasn’t the fastest process, it got resolved. The support agent I spoke with was patient and explained the charges clearly. It’s a good idea to have your statement and account number ready before calling. I did have to wait on hold for a bit, but the overall experience wasn’t bad. They even followed up to make sure everything was sorted.

Gamenn 3 months ago
#3

Your information was very detailed and clear, thank you for your effort.